01 / Workflow
Quick Fix / Workflow Setup
from $750
One scoped improvement where requests are getting stuck today.
e.g. Connect website leads with your calendar and an instant owner alert.
Talk it through ↗Websites + automation for service businesses
Less chasing.
More booked
jobs.
Your next customer might call, text, DM, or fill out a form. We connect it all, so opportunities don't get lost in the shuffle.
Built for plumbers, cleaners, landscapers & local crews in the US.
For plumbers, cleaners, landscapers, electricians, HVAC pros and other local service teams.
Sound familiar?
Great at the job.
Buried in the admin.
You're out doing the work. Meanwhile, the next job is sitting in a missed call, an unread DM, or a form nobody checked.
There's a better way- Missed calls turn into missed jobs.
- Customer messages live in five places.
- Booking takes three rounds of phone tag.
- Quotes go out. Follow-ups don't.
- One simple flow from inquiry to next step.
What we build
Less software talk.
More stuff that works.
A better website. A smarter inbox. Follow-ups that don't slip. Start with one thing or connect the whole journey.
01 / Get found
See all five solutions Websites that win more work.
Fast, clear, mobile-first sites with friction-free quote and booking requests.
Design + conversion02 / Stay on topOne inbox. Fewer dropped leads.
Website forms, calls, texts and the messaging channels you actually use — in one flow, with a person always able to step in.
Intake + bookings03 / Keep movingFollow-ups on autopilot.
Quotes, reminders and handoffs keep moving with sensible, permission-based automation.
Automation + AIInteractive example
Don't just read about it.
Try the flow.
Pick a business and a channel, then watch what happens when a customer reaches out — including what lands on the owner's side. No real messages are sent.
- Inquiry arrives
- Details captured
- Qualified and routed
- Appointment requested or confirmed
- Team follows up and stays informed
Brookside Plumbing is a fictional example business — not a client and not a case study.
Interactive simulation — no message is sent
Sample data only · nothing is stored
Website form → CRM lead → owner alert → booking request
Brookside Plumbing
Website form · simulated
Website request
Press Play to watch it, or Next step to go at your own pace.
Owner view
Status · Waiting for an inquiry
- Lead received
- Appointment requested
- Time available
- Owner confirmed
- Booked
CRM lead
No lead yet — it appears as soon as the inquiry is captured.
Workflow activity
- Waiting for the first event…
Some bookings need the owner's approval — that's by design. We only offer open times when a real calendar is connected.
No mystery. No mess.
Built around your business.
Not the other way round.
- 01
We find what's getting lost.
We look at how inquiries reach you today and spot where leads or hours slip away.
- 02
We connect the right pieces.
Your existing website, phone, calendar and tools, where supported. No extra software just for show.
- 03
We test the real-life mess.
Not just the happy path. We check failures, urgent requests and handoffs to a person.
- 04
You stay in the driver's seat.
Your accounts, your data, and a real human to call when something changes.
Ways to work together
Start small.
Make a real difference.
No bloated package just because someone said “AI.” Website builds and workflow setups are scoped separately. Details
02 / Workflow
Connected Intake
Custom quote
Calls, texts, forms and messages flowing into one request process.
e.g. Website form + missed-call text-back + DMs → one lead list, routing and booking requests.
Talk it through ↗03 / Website build
Website + Automation
Custom quote
A clean, conversion-focused site rebuilt around how you actually take jobs.
e.g. Website rebuild with quote form, click-to-call and integrated booking requests.
Talk it through ↗04 / Ongoing
Ongoing Care
from $150/mo
Keep everything working as your business and tools change.
e.g. Monitoring, small changes and a short monthly report.
Includes up to 2 hours of changes per month; larger work is quoted separately.
Talk it through ↗Prices exclude third-party subscriptions and usage — e.g. scheduling or CRM software, phone numbers, SMS and WhatsApp messaging fees, carrier registration (A2P 10DLC) and AI usage. You own those accounts and pay providers directly. Timelines depend on scope and provider approvals, so we commit to them in the quote — not on this page.
Small studio. Personal attention.
Talk to the person
actually building it.
Moncery Studio is founder-led. Simon works directly with each client — mapping how inquiries and jobs move today, building the connections, testing every step, and staying the point of contact afterwards. No mysterious handoff between sales and delivery — Simon Moncery, founder.
- ✓ Your accounts, your data
- ✓ A person can always take over
- ✓ Official integrations only
Good questions
Clear answers.
No buzzword soup.
Do I need to replace my existing software?
Usually not. We start from what you already use — your website, phone, calendar, CRM or Jobber/Housecall Pro where their integrations allow — and connect it. A new tool is suggested only when it clearly saves work.
Do you build websites too?
Yes. We build or upgrade small-business websites and landing pages, and can connect them to the workflows behind the forms. Website builds are scoped and priced separately from workflow setups.
Can you connect WhatsApp or Instagram?
Where it makes sense and the platform allows it. That means official business APIs, your own business accounts and the platforms' messaging rules — for example, replying inside customer-initiated conversation windows. In the US, phone, text, web forms and email usually matter most, so we start there.
Is this AI or automation?
Mostly reliable, rule-based automation. AI is added only where it saves real work — like summarizing a long message thread — with clear limits, and a person can always take over.
Who owns the data and the accounts?
You do. Accounts for your phone numbers, messaging, calendar and CRM are in your business's name, and you can revoke our access at any time.
What happens if an automatic reply fails?
Workflows are built with retries and failure alerts, so a problem reaches a person instead of disappearing silently. Ongoing Care adds monitoring and fixes.
What about consent for texts and messages?
We design flows around consent: transactional replies to people who contacted you, clear opt-in for anything else, STOP/HELP handling, and business texting registration (A2P 10DLC) where required. We'll flag anything that needs your legal review.
How do you price custom work?
After a short discovery call we send a fixed-scope quote. Small single workflows have a starting price; multi-channel setups and website rebuilds are quoted. Third-party software and usage fees are billed by those providers directly to you.
Can a person take over a conversation?
Always. Any customer can ask for a person, and urgent issues, price commitments, failed booking checks or unhappy customers are routed to a person by design.
Let's make the day run smoother
Fewer loose ends.
More business.
Tell us where customer requests get stuck. You'll hear back from Simon with a suggestion for a first smart fix — no pressure, no big pitch.
Online call booking is coming soon — send a message and we'll set a time by email.